Returning an item to claim a material defect:
THE FORM IS AVAILABLE IN PDF FORMAT HERE.
Customer information:
| Name and surname: | |
| Adress: | |
| Phone: | |
| E-mail: | |
| Date and invoice number* |
* Please provide the date and invoice number you received for the items listed
Detailed description of the error for asserting a factual error:
____________________________________________________________________________________
____________________________________________________________________________________
____________________________________________________________________________________
Content of the takeover:
____________________________________________________________________________________
____________________________________________________________________________________
____________________________________________________________________________________
Note: The item that you are returning due to claiming a material defect must have all possible accessories attached to it.
When the material error was discovered (date): ______________________________________________
In the event that the factual error is justified, I want (circle):
– Refund of the purchase price (indicate the transaction account number):
– Exchange for the same item (if it is in stock)
– Error correction
Date and signature of the buyer
____________________________
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ITEM SHIPPING ADDRESS:
Stramex PET d.o.o.
Stranje 7B
3241 Podplat
Slovenia
